AI operations for health systems
Run the work that runs your system.
Praxa deploys AI operators that execute complete administrative and clinical-adjacent workflows inside the tools your teams already use. No rip-and-replace. No new interface for staff to learn.
- 01Intake
- 02Structure
- 03Execute
- 04Audit
Health systems do not have a staffing problem. They have a throughput problem that hiring has never been able to solve.
1
Workflow built. Denial review and appeals, end to end
4
Routes an operator can take. Appeal, corrected rebill, write off, exception
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Customers today. You would be the first
2026
Design partner cohort. Onboarding now
There is no hours-saved figure or ROI multiple on this page. We publish a number when we can also publish how it was measured, against what denominator, on which split, and on what date. That work happens with our first design partners.
Health systems use Praxa for:
- 01
Prior authorization
Submission, status checks, and follow-up across payer portals until a determination lands.
- 02
Referral intake and triage
Faxes and inbound documents read, structured, matched to a patient, and routed.
- 03
Eligibility and benefits verification
Coverage confirmed ahead of the visit, with discrepancies flagged before registration.
- 04
Denial review and appeals
Denials categorized, documentation assembled, and appeal packets drafted for sign-off.
- 05
Patient registration
Demographics, coverage, and consent reconciled across intake forms and the EHR.
- 06
Charge capture audits
Encounters compared against documentation to surface missed and mismatched charges.
- 07
Credentialing and provider enrollment
Applications tracked, primary sources verified, and expirations chased before they lapse.
- 08
Medical records release
Requests validated, scoped to the minimum necessary, fulfilled, and logged.
- 09
Scheduling backlog recovery
Waitlists worked, cancellations backfilled, and orders without an appointment closed out.
- 10
Payer correspondence
Inbound payer mail read, classified, and actioned against the right account — with every reply drafted for review and nothing left ageing in a shared inbox.
A referral arrives by fax. Someone reads it, keys it into the EHR, opens a payer portal, checks coverage, waits, follows up, and documents an outcome that a different team will re-verify tomorrow.
Multiply that by a hundred workflows and ten thousand encounters a week. The work is not complicated. It is relentless, and it is precisely where margin, capacity, and patient experience quietly disappear.
Praxa takes that work. Not the clinical judgment, not the accountability. The execution.
- Where it runs
- Inside your existing EHR, payer portals, and shared inboxes — through the same screens your staff use.
- What stays human
- Clinical judgment, exception handling, and final accountability for every decision.
- What you see
- A per-action audit trail, queue-level throughput, and the exceptions waiting on a person.
Enterprise-grade security, built for protected health information.
Praxa runs inside your security perimeter under least-privilege service accounts, with full audit trails on every action an operator takes. PHI stays in your environment, encrypted in transit and at rest, and is never used to train shared models.
More about securityLayer 01
Your perimeter
Operators run inside your environment. PHI never leaves it.
Layer 02
Least-privilege access
Scoped service accounts, per-workflow permissions, revocable in one place.
Layer 03
Tamper-evident audit log
Every read, write, and decision recorded and replayable.
- SOC 2 Type II · not held
- HIPAA · BAA ready
- GDPR · not applicable today
Stated the same way on our security page, because a reviewer finds this in week one either way.
See Praxa run one of your workflows.
Bring your most painful queue. We will show you the operator executing it end to end, on your process, in under thirty minutes.
Request a demo