NewPraxa is onboarding design partners for 2026.Read more

AI operations for health systems

Run the work that runs your system.

Praxa deploys AI operators that execute complete administrative and clinical-adjacent workflows inside the tools your teams already use. No rip-and-replace. No new interface for staff to learn.

Document lifecycle
Fig. 01
referral_intake.pdfReceived
  1. 01Intake

    Fax · portal · HL7 · inbox

  2. 02Structure

    Fields extracted · patient matched

  3. 03Execute

    EHR updated · payer portal actioned

  4. 04Audit

    Every step logged · reversible

ResolvedHuman review: exceptions only
[ 01 ]The problem

Health systems do not have a staffing problem. They have a throughput problem that hiring has never been able to solve.

1

Workflow built. Denial review and appeals, end to end

4

Routes an operator can take. Appeal, corrected rebill, write off, exception

0

Customers today. You would be the first

2026

Design partner cohort. Onboarding now

There is no hours-saved figure or ROI multiple on this page. We publish a number when we can also publish how it was measured, against what denominator, on which split, and on what date. That work happens with our first design partners.

[ 02 ]Capabilities

Health systems use Praxa for:

  • 01

    Prior authorization

    Submission, status checks, and follow-up across payer portals until a determination lands.

  • 02

    Referral intake and triage

    Faxes and inbound documents read, structured, matched to a patient, and routed.

  • 03

    Eligibility and benefits verification

    Coverage confirmed ahead of the visit, with discrepancies flagged before registration.

  • 04

    Denial review and appeals

    Denials categorized, documentation assembled, and appeal packets drafted for sign-off.

  • 05

    Patient registration

    Demographics, coverage, and consent reconciled across intake forms and the EHR.

  • 06

    Charge capture audits

    Encounters compared against documentation to surface missed and mismatched charges.

  • 07

    Credentialing and provider enrollment

    Applications tracked, primary sources verified, and expirations chased before they lapse.

  • 08

    Medical records release

    Requests validated, scoped to the minimum necessary, fulfilled, and logged.

  • 09

    Scheduling backlog recovery

    Waitlists worked, cancellations backfilled, and orders without an appointment closed out.

  • 10

    Payer correspondence

    Inbound payer mail read, classified, and actioned against the right account — with every reply drafted for review and nothing left ageing in a shared inbox.

[ 03 ]The operating reality

A referral arrives by fax. Someone reads it, keys it into the EHR, opens a payer portal, checks coverage, waits, follows up, and documents an outcome that a different team will re-verify tomorrow.

Multiply that by a hundred workflows and ten thousand encounters a week. The work is not complicated. It is relentless, and it is precisely where margin, capacity, and patient experience quietly disappear.

Praxa takes that work. Not the clinical judgment, not the accountability. The execution.

Where it runs
Inside your existing EHR, payer portals, and shared inboxes — through the same screens your staff use.
What stays human
Clinical judgment, exception handling, and final accountability for every decision.
What you see
A per-action audit trail, queue-level throughput, and the exceptions waiting on a person.
[ 04 ]Security & trust

Enterprise-grade security, built for protected health information.

Praxa runs inside your security perimeter under least-privilege service accounts, with full audit trails on every action an operator takes. PHI stays in your environment, encrypted in transit and at rest, and is never used to train shared models.

More about security
Deployment boundary

Layer 01

Your perimeter

Operators run inside your environment. PHI never leaves it.

Layer 02

Least-privilege access

Scoped service accounts, per-workflow permissions, revocable in one place.

Layer 03

Tamper-evident audit log

Every read, write, and decision recorded and replayable.

Encrypted in transit & at restNo shared-model training
  • SOC 2 Type II · not held
  • HIPAA · BAA ready
  • GDPR · not applicable today

Stated the same way on our security page, because a reviewer finds this in week one either way.

[ 05 ]Get started

See Praxa run one of your workflows.

Bring your most painful queue. We will show you the operator executing it end to end, on your process, in under thirty minutes.

Request a demo